Scheduling Done Right!
ANNA CARABALLO | TrustRadius Reviewer
March 06, 2020

Scheduling Done Right!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with When I Work

When I Work is used at AMT for mainly scheduling and payroll. It is very useful for the staff and managers to keep track of everyone's schedules and alert them with reminders. Our accounting department also uses it in conjunction with another program in order to run payroll. It keeps our schedules organized!
  • Alerting staff to their schedules
  • Allowing for additional details to be added to shifts
  • Organizing the schedules in a way that makes everything a bit more expedited, saving time and therefore money
  • There are honestly no areas for improvement that we have found. They do a great job!
  • Positive impact on our overall company organization
  • Positive impact on our staff owning their schedules
  • Positive impact on our Scheduling Department's use of time and resources
When I Work was simply the easiest of all of the products. It did everything that we needed it to do while not taking three training classes to learn.
We haven't had to use their customer support often, but whenever we have, we were answered quickly and efficiently.

Do you think When I Work delivers good value for the price?

Yes

Are you happy with When I Work's feature set?

Yes

Did When I Work live up to sales and marketing promises?

Yes

Did implementation of When I Work go as expected?

Yes

Would you buy When I Work again?

Yes

Our Scheduling Coordinator uses When I Work for scheduling everything from shifts to training. Being able to title the shifts anything allows use of WWhen I WorkIW in many other areas because the shift can be anything we need as well as their role.