Acquia DAM (Widen) is a Market Leader that Should Re-Focus on the Basics
March 06, 2022
Acquia DAM (Widen) is a Market Leader that Should Re-Focus on the Basics

Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Widen
We use Acquia DAM (Widen) as our digital repository for logos, photos, videos, and other documents so that users have access to the intended versions of files. Acquia DAM (Widen) makes it easy to share files within our company and with external colleagues who do not need an account to view specific files curated for their use.
- Categorizing, tagging, and searching for files
- Sharing files individually or in a branded portal (web page)
- Converting file types
- When sharing files in a collection, they must be downloaded individually and cannot be all be downloaded at once
- Acquia DAM (Widen) seems to focus on adding big, new features rather than getting some of the smaller things right
- Alternate preview images (thumbnails) cannot be pulled from images existing in the DAM and must be uploaded separately and individually
- Alternate preview images for videos cannot be selected by using the playahead to choose a frame
- Assets shared in a portal cannot be placed in a custom order or in alpha order by the selected alternate display name
- When expiring a user account, there is not a good way to ensure the preservation of any personal collections that an individual user-created which might be the basis for assets in a portal
- Metadata field values cannot be edited in bulk or buy spreadsheet upload
- The "new" upload experience is confusing and not an improvement over the original process
- Email addresses collected for access to a portal requiring an access code cannot be reviewed
- Storing assets
- Finding assets
- Sharing assets
- Having one repository and "source of truth" has been key
- Our teams are much more efficient now that files are at their fingertips
- Collaborating with external colleagues is much more seamless
At this time, I only intend to grow our storage capacity if and when our limit is reached.
Do you think Acquia DAM (Widen) delivers good value for the price?
Yes
Are you happy with Acquia DAM (Widen)'s feature set?
No
Did Acquia DAM (Widen) live up to sales and marketing promises?
No
Did implementation of Acquia DAM (Widen) go as expected?
No
Would you buy Acquia DAM (Widen) again?
Yes