It works for Work
April 14, 2023

It works for Work

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acquia DAM (Widen)

We use Acquia DAM (Widen) to advertise content throughout the whole company. For training purposes, marketing, new hires, current employees, new information, and updating old information. It's a useful tool as getting content easier for people in the company. A couple of things I like about this site like the ease of use, it is relatively easy to find what you are looking for, and the subcategories meaning if you don't know a name of a particular file you can search for it with keywords, or by file type, etc. It seems secure to me meaning no ads or anything to with that. What I dislike about the website is mostly the look of it. It doesn't seem very appealing and seems outdated. It can use more color and can be brought to life more in my opinion I believe it can be more user-friendly with tabs and recommendations on how the software works. I use the upload option a lot and I feel it can be easier than just a drop-down menu. At the end of the day, I use it because it helps get information out to the company but I wouldn't recommend it for much else because it does seem like a work-focused type of tool.

Pros

  • Making collections
  • Uploading files
  • Being reliable in most cases

Cons

  • The look of the website; lay out, colors
  • User-friendly
  • Very "work oriented"
  • Efficient in what I use it for
  • Pretty fast access
  • Secure and reliable
I've never contacted support for Acquia DAM (Widen) but when the site is down and I report it the person that handles that, it's always a pretty quick fix and the site is up and running again.
This is brought a great help to marketing and tools to better inform new hires to our company which is a great internal investment to faster train employees
Well, we use both but Wrike is more of a sharing Software between teams as opposed to Acquia DAM (Widen) that shared content with everyone. I like both for their different functionalities and what they offer in terms of efficiency. I would say that Wrike is faster the layouts are simpler but Acquia DAM (Widen) is more a bigger, broader that covers more areas.

Do you think Acquia DAM (Widen) delivers good value for the price?

Not sure

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia DAM (Widen) go as expected?

I wasn't involved with the implementation phase

Would you buy Acquia DAM (Widen) again?

Yes

It is very useful for getting information out there in a work environment mostly an office job . I wouldn't necessarily recommend it for work that is targeted to sports or more dynamic work space.

Acquia DAM (Widen) Feature Ratings

Uploading assets
7
Downloading assets
8
Categories
8
Asset storage
8
Asset sharing
5
Asset search
6
Tagging system
Not Rated
Content editing
6
Embed codes
Not Rated
Metadata
Not Rated
Collections
6
User access
Not Rated
DAM Integrations
Not Rated
DAM API
Not Rated
Workflow automations
Not Rated
Related asset discovery
Not Rated
Dashboards
5
Standard reports
Not Rated
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
Not Rated

Comments

  • Nathan Holmes | TrustRadius Reviewer
    Thank you for your review and feedback. We’re sorry to hear you’re unhappy with the user interface (UI) of our DAM. We are continually working to improve UI as we develop new functionalities and processes. There are updates coming to the search and share UI coming this summer! If you're interested in sharing your feature requests to improve the UI with our product team, you can submit feedback directly to them via our online community. This helps our product team understand your use case and can work on a resolution as it fits in our product roadmap or for future roadmap planning. We strive to provide the best DAM experience possible and feedback like yours shapes the solutions that we deliver. Thank you again, and we look forward to continuing to work with you as we evolve our product.

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