Item: Acquia DAM (Widen)
Rating: 9
Author: Verified User

Overall Satisfaction with Acquia DAM (Widen)

Use Cases and Deployment Scope

Acquia DAM (Widen), in our organisation, is used by users across different teams like Brand, Sales and Marketing, Legal, Web and UI/UX. Before Acquia DAM (Widen), different teams were using all kind of solutions and we were struggling majorly with uniformity in branding, assets sharing, redundancy, search, user management, publishing and versioning. Also we moved our corporate website to Acquia Drupal which has seamless integration with Acquia DAM (Widen). This opened host of opportunities for web team to manage assets, metadata, versioning and also digital marketing team got in sync with other teams in the organisation.

Pros and Cons

Pros

Bulk upload
Metadata management
Versioning
Publishing workflow
User roles and permissions

Cons

Acquia DAM (Widen) portals has lot of scope of improvement. Currently it serves very limited type of audience. Customisation possibilities are almost none.
APIs
Integrations with third parties.

Return on Investment

Cost management by eliminating multiple solutions to manage assets
Definitely cross-channel branding
Workflows
Cross-team sync and reduced redundancy

Support Rating

Very responsive support team and effective ticketing system makes Acquia DAM (Widen) a product of choice. Acquia DAM (Widen) university has great leaning content and elaborated and intuitive documentation makes the job easier. Acquia DAM (Widen) account manager has always been helpful in solving the problem, onboarding, trainings, handovers, connecting with the right person,, everything is worth its costing.

DAM System Solution

I would start with SSO integration. User management, roles, permissions are really granular and supports large organisations and big teams. It satisfies the centralized DAM definition as now as we are onboarding all the teams on the platform, branding has become uniform. Inter-team coordination has increased and redundancy has gone down. Governance challenges are addressed in a better way.

Other Software Used

Microsoft SharePoint, Quip, Dropbox

Alternatives Considered

Bynder and Brandfolder

One reason was that we migrated to Acquia Drupal and Acquia DAM (Widen) is the Acquia product that comes with loads of features and seamless integration with Acquia Drupal. Also, Acquia DAM (Widen) aces in other features like granular user management, publishing workflow, metadata management and search, versioning, custom branding, bulk upload and pricing.

Key Insights

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

Likelihood to Recommend

It is well suited if multiple teams are working on the floor but in silos. If teams are using different applications to manage assets. If you need versioning and publishing workflow. If access management and SSO integration is an issue. It is less appropriate if you want to create portals with great user interface and also want to share outside your organisation.

Acquia DAM (Widen) Feature Ratings

Comments

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Jordan Hurlebaus
(Vendor Representative) commented a year ago
Thank you for taking the time to review Acquia DAM (Widen)! We are so glad your organization integrates Acquia Drupal and Acquia DAM to manage assets, metadata, versioning, and stay connect with one another overall. We are continually working to improve Portals functionality and build out more integrations. Our product team is always open to feedback to enhance features like these. You can submit a feature request directly to them via our online community. Thank you again, and we look forward to providing you the best DAM experience possible!

Acquia DAM (Widen) - A perfect enterprise level DAM solution