WooCommerce Review
May 24, 2021

WooCommerce Review

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with WooCommerce

My company uses WooCommerce on our website shop for the shipping and e-commerce department. It is also used for holiday orders, which customers can place orders via our website for special holiday menus. We are a multi-unit operation and the ability to have customers order online for special menus was very important.
  • Search function for orders (name or email, or recipient name if shipped)
  • Easy to set up
  • Archive for old items
  • Glitches with order notifications (emailed to managers)
  • Inability to set up multiple live menus
  • Reporting is not robust
  • Streamlining e commerce into one platform
  • Ability to offer more products on website shop (important during the pandemic)
  • Holiday ordering for menus which change frequently

Do you think WooCommerce delivers good value for the price?

No

Are you happy with WooCommerce's feature set?

No

Did WooCommerce live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WooCommerce go as expected?

No

Would you buy WooCommerce again?

No

Simple e-commerce website shop would be the best application here. Will not be the best option if you are changing offerings often, like special or holiday menus.

WooCommerce Feature Ratings

Product catalog & listings
7
Product management
5
Bulk product upload
Not Rated
Branding
8
Mobile storefront
5
Product variations
5
Website integration
8
Visual customization
4
CMS
Not Rated
Abandoned cart recovery
2
Checkout user experience
3
eCommerce security
8
Promotions & discounts
5
Multi-site management
1
Order processing
3
Inventory management
5
Shipping
5
Custom functionality
1