Item: Adobe Workfront
Rating: 10
Author: Morgan Hatcher

Overall Satisfaction with Workfront

Pros and Cons

Pros

I love that we are able to customize views. Making it easy to have each type of user see what is important to them.
My company generally uses Workfront as a project management tool. It also can be used as a collaboration tool too, since everyone has access to platform and documents.
I love all the add ons that are available. WebDAM and ProofHQ bring your Workfront experience to the next level.

Cons

While new functionality is coming out regularly on Workfront, some area can be harder to customize and require some workarounds, I have found this with the Request queue area.
I wish there was a central spot for all comments. Some comments can be found on documents and others in the update feeds making it somewhat of a search when you are looking for a thread.

Return on Investment

I think Workfront has had a positive investment on our ROI. Work can get done faster, which in turn helps us to create more. Users do not have to search through their emails for different notes or documents, they are all in once place to review.

Alternatives Considered

Workamajig

I think the other tool I have used was more geared to agencies and not a creative department, so it didn't work for what we needed it for.

I feel like Workfront is built for marketing teams and most of the customization is built for that. It can also be implemented as a ticketing tool. I think it might be harder for other industries to use the tool, but there is so much customization that it can work for everyone.

Adobe Workfront Feature Ratings

Comments

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Workfront is great!