The Juice is Worth the Squeeze.
February 03, 2017
The Juice is Worth the Squeeze.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workfront
Workfront is being used as an alternative to Microsoft Project. We were looking for an online solution for multiple employees to be accessing the project from across multiple departments, functions, units, sites, and divisions. We were looking for a way to accelerate project management vision to our leadership to ensure that our projects were able to deliver on-time, in full scope, and on budget.
- Centralize projects in one solution
Pros
- The interface is easy to navigate, after a very brief introduction.
- The search feature is top notch. I use this constantly as it is the fastest to find the project details I am looking for.
- The reporting feature is both simple and advanced allowing for the right level of details for employees, managers and senior managers alike.
Cons
- The training features are difficult to access, you need to navigate to a different site and log on again. This may be because of our site setup, but I don't believe it needs a level of security that I need to call for setup with each employee manually, which I currently am doing.
- The level of security of the project management is much tighter than my department needs. It is time-consuming to ensure the right people have the right access within the license agreements we purchase.
- We are still looking to have Workfront make a dent in our productivity. We are building Workfront into our routines but it is still hit or miss. The jury is still out if Workfront is the solution we are looking for. I see the potential, but the change management side is a struggle.
Our company only had Microsoft Project as an alternative. We wanted an online solution for easy access and a structured approach across the whole US at all of our sites. I believe Workfront is the right application for this ease of use and customization that will allow us to do our work easier, faster, and smarter.
The customer service that workfront has is top of the line. They stayed on top of our needs to ensure our demands were being met. They offered third party services for options that were not standard, which was really helpful. They were available at a moment's notice and answered emails quickly, which is what I was looking for.
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