Workfront, great system and amazing team
February 06, 2017

Workfront, great system and amazing team

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

We use Workfront across the organization in order to track time entries (timesheet system), this helps us evaluate project costs and expenses. We use it too in our processes to launch projects and monitor project financials. Any project (internal or client) started in the organization is monitored through the Workfront system. We are also planning to implement the forms and communications features.
  • Customer service
  • Ease of use
  • Reporting features
  • External expenses management and processes (it is now linked to tasks but should be simpler) Ex: create a PO, approval process.
  • Approval process could be simpler and more visual.
  • The mix of old system vs. new system features EX: Gantt, we see improvement in UX/UI in the last versions but [it] needs to evolve faster, and later compare to other systems like Mavenlink.
  • Timesheet entries are complicated when too many tasks are assigned to a user, should be able to bill time to global tasks and not on a detailed task list.
  • Productivity, saving 30 minutes per employee per week with new timesheet system
  • Efficiency, quickly able to have project financial information
  • Efficiency, we are now able to track project hours vs. non-billable

Mavenlink: Mavenlink had a great user interface and is really simple to use. On that side, Mavenlink was better than Workfront. Its lack of addressing country-specific needs (ex: currencies and work week hours) made us select workfront. We could not modify the 40 hour week setting in Mavenlink and we have a 35 hour week schedule.

NetSuite: Workfront was easier to use than NetSuite. It is more user-friendly. NetSuite was too complex of a system for a small company like us.

Well suited for a dashboard and to monitor project hours globally, easy to use and the custom report function enables us to create custom view quickly for any needs.

Less suited for daily tasks management, we have an extensive amount of small tasks to manage and we had to move that portion to our JIRA system since we did not want to have all these small tasks in the employees' timesheets that made doing their timesheet a tough process.

Adobe Workfront Feature Ratings

Task Management
Resource Management
Not Rated
Gantt Charts
Workflow Automation
Team Collaboration
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Timesheet Tracking
Change request and Case Management
Budget and Expense Management
Not Rated
Not Rated
Project & financial reporting
Integration with accounting software
Not Rated