Wrike - a very flexible project, task and resource management tool
Michael Glatter-Götz | TrustRadius Reviewer
Updated November 12, 2015

Wrike - a very flexible project, task and resource management tool

Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Enterprise

Overall Satisfaction with Wrike

We use Wrike for the whole company throughout all our teams (we are a web software development company). It supports us at planning and breaking down projects, in collaborating via tasks and in handling tests and bug reports. Before, we didn't have a central place for all "the work that has to be done" - now we have centralized that in Wrike.
  • Different views for different business needs: Our developers mostly use the list view, since they are most interested in "what are my tasks" and "how's the priority". For project planning, the timeline view is a great tool; our controlling people love the Workload view since this is a great place to do ressource planning. So it's all about tasks, but they different views on it makes Wrike quite powerful.
  • Gmail integration. In our company, we use Google Apps/Gmail web client. The Wrike gadget for email integration really improves our workflows. Often, tasks which have to be done, are hidden in emails - with the Gmail gadget, it's easy to create and track tasks from within Gmail.
  • The support. I have never experienced such a great and motivated support staff. No matter if I contact them via Email or web chat, they really want to solve my issues. Several times I had some questions and feature requests which then were handed to the Wrike developers - I always got a response on if/how the things can be implemented.
  • Duration vs. Effort. For us, the two most important measures when planning projects and ressources are the duration and the effort. A task might take 4 days to fulfill, but is only 14 hours of effort (because of idle/waiting times,...). Right now, Wrike only is based on durations - there is no automatic way to calculate the effort or the other way round (this is an area where MS project still is the best in my opinion).
  • The costs of the Enterprise version. The Enterprise edition costs about 3-4 times as much as the Pro version. Features like Custom Calendars or Custom Fields are only available there - although these features are awesome, we don't see why they are only available in the expensive Enterprise version. We would be willing to pay additional money for these single features...
  • Since we are only using Wrike for 8 months now, it's hard to already come up with some hard numbers. What definitely improved is the overview. Before, many tasks were hidden in several people's inboxes - now it's centralized and transparent in Wrike.
  • Redbooth,Asana
In Redbooth, the GANTT charts were not powerful enough. The main reason we chose Wrike was the Workload view for ressouce planning - no other tool we found offered this possibility.
For good resource planning with Wrike, it only makes sense if the whole team/company uses it - otherwise there will always be "holes" in the planning. I think where Wrike really is strong is in supporting different project approaches. You can do waterfall planning as well as you can do agile methods (especially Scrum).

Wrike Feature Ratings

Task Management
9
Resource Management
7
Gantt Charts
7
Scheduling
8
Workflow Automation
3
Team Collaboration
9
Support for Agile Methodology
9
Support for Waterfall Methodology
9
Document Management
6
Email integration
9
Mobile Access
8
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated

Using Wrike