Item: Wrike
Rating: 7
Author: Dave Thomas

Use Cases and Deployment Scope

I use Wrike on a daily basis to manage projects that I am assigned to, check timelines, upload and manage attachments, and otherwise check my to-do list. Our team works with multiple departments in our organization to fulfill creative projects and Wrike makes it easier to assign responsibilities and help projects from falling through the cracks.

Pros and Cons

See my to-do list at a glance
See who is assigned to a project
Look up old projects so we can reference what we did last time

Too many e-mail reminders
I refer to my "starred" tasks, because my default "to-do" list is a cluttered mess
We attach a lot of pdf and image files. The mark-up/commenting feature is useful, but kind of clunky

Return on Investment

It really helps projects from falling through the cracks.

Key Insights

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Other Software Used

Adobe PhotoShop, Adobe Premiere Pro, Microsoft Excel

Likelihood to Recommend

Wrike works well for us when everyone uses it consistently. If all the notes and follow-up discussions are logged in the task, then it is easy for anyone to refer to it and get an understanding of the project.

Where it breaks down is when there is one or more people in the organization that "doesn't want to use Wrike", then more and more of the project gets handled offline (in person, through e-mail, chat, etc.), and then all of a sudden the information on Wrike is incomplete and unreliable.

I didn't want to use Wrike, but I guess we needed it

Overall Satisfaction with Wrike