Item: Wrike
Rating: 10
Author: Verified User

Overall Satisfaction with Wrike

Use Cases and Deployment Scope

We use Wrike to track how projects get completed. It's also a great way for us to track utilization. We also use it as a repository to track items project related. We track emails with clients, share project plans with them. It's also a repository of our best practices are kept in here as well.

Pros and Cons

Pros

Time Tracking
Project Planning
Communication amongst team members

Cons

Dashboards have some inconsistencies that could be resolved. There's times when a dashboard displays no results when there are items to display
An easy way to see which projects team members are involved in (this is done at the folder level but a person will have all folders displayed which makes it messy)

Return on Investment

Wrike has been great on forecasting work for our team. It provides insight into how busy they are and what they can take on in the future. We're able to allocate resources to projects much more efficiently

AI and Automation

We have used the AI summary when opening a task and seeing a summary of everything has been discussed. It's a cool feature and should be added instead of being a paid feature. It's beneficial when reviewing multiple tasks with many comments. It makes reviewing projects very efficient. Great tool to use!

Usability

Automation is great but setting them up can be problematic at times. Having automations at the space level is good but sometimes you need an automation that needs to be for the entire platform. Doing it at the space level is annoying to build. I still use it and it is beneficial to have.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Likelihood to Recommend

It's a great tool and the pros heavily outweigh the cons (issues we've had). I love how easy it is to use and the fact that there's a mobile app. It makes checking in on projects easier especially when you're away from your computer. The macbook app is also beneficial so I don't need to have my browser open at all times.

Wrike Feature Ratings

Comments

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Wrike Review