Wufoo a Winner in Usability
Overall Satisfaction
We utilize Wufoo for client-facing forms to collect data and ask the right questions to get started on projects for event-based needs. We also use Wufoo internally to collect information as a Suggestion Box, recapping thoughts on company events and internal fulfillment requests. In both cases, the forms help us get the right information up front to avoid miscommunication or the long email chains that result when not enough information is provided up front.
Pros
- Email routing is easy to set up.
- Easy to create and edit form questions.
- Collecting and analyzing the data collected is very easy and helpful.
Cons
- Would like the ability to reorganize the Form Manager.
- If we were able to pull together forms into folders or categories, that would be ideal.
- Ability to adjust most admin options and views.
- Faster reaction to client needs.
- Better internal employee communication.
- Quicker analysis of browsers used to respond.
We have used SurveyMonkey in the past (and currently as well) but for most of our needs, Wufoo is preferred for data collection.
Comments
Please log in to join the conversation