Wufoo a Winner in Usability
March 04, 2014

Wufoo a Winner in Usability

Nick Seagers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction

We utilize Wufoo for client-facing forms to collect data and ask the right questions to get started on projects for event-based needs. We also use Wufoo internally to collect information as a Suggestion Box, recapping thoughts on company events and internal fulfillment requests. In both cases, the forms help us get the right information up front to avoid miscommunication or the long email chains that result when not enough information is provided up front.
  • Email routing is easy to set up.
  • Easy to create and edit form questions.
  • Collecting and analyzing the data collected is very easy and helpful.
  • Would like the ability to reorganize the Form Manager.
  • If we were able to pull together forms into folders or categories, that would be ideal.
  • Ability to adjust most admin options and views.
  • Faster reaction to client needs.
  • Better internal employee communication.
  • Quicker analysis of browsers used to respond.
We have used SurveyMonkey in the past (and currently as well) but for most of our needs, Wufoo is preferred for data collection.
On top of the functionality and usability, I feel the pricing of Wufoo is competitive, and if used on a regular basis, very cost effective.
When the knowledge and information you need to collect is clear, Wufoo is the best tool to collect and analyze the data in real time as responses arrive. Should there be a need to collect a large amount of complicated data, perhaps another web based tool would be better suited.