A+ for Wufoo
March 04, 2014

A+ for Wufoo

Geneva Nemzek | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction

After the marketing department for my company developed a new website, we needed a good way for departments across the company to submit feedback/changes. We use a Wufoo form and have people fill it out with all of the changes they'd like to make. It's a really simply way to upload files, photos, or just submit plain text - very versatile and it helps us get through the changes quickly.

Pros

  • Flexible - there are a lot of things you can do with Wufoo with just a little bit of training
  • Easy to use
  • Helpful for companies of all sizes

Cons

  • It's hard to just jump right in - need a little training
  • Increased employee efficiency
  • Better customer service
It's so ubiquitous in my company that not renewing it would be a huge mistake! It's used for so many different things and has an incredibly diverse set of possibilities. Almost any problem that involves the use of many responses can be solved by Wufoo.
Any time a form could be utilized, I would suggest using Wufoo. It's so incredibly customizable and can be used for a variety of different things. You could go the cheap or free route and use Google Forms (or something similar), but you would miss out on an entire world of possibilities and ease.

Usability

It takes a little getting used to. It's really not 100% intuitive, but that's not necessarily required for a good product. Impatient people in the office generally can't figure it out without a little help. But, once you know what you're doing, it works like a dream, I think!
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Creating forms

Comments

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