TrustRadius
Wufoo is an easy to use form builder that empowers marketing and improve speed to market and overall efficiency!
https://www.trustradius.com/surveysWufooUnspecified8.297101
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June 18, 2019

Wufoo is an easy to use form builder that empowers marketing and improve speed to market and overall efficiency!

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wufoo

We use Wufoo as a DIY form builder for our marketing department so that we can incorporate forms in our websites without a huge technology lift. We use this tool to build simple contact forms for our website all the way to more complex 'applications' for our business where users can submit more detailed information and even attach documents.
  • Wufoo has a super simple drag and drop form building interface which doesn't require any technical knowledge to create and publish a form.
  • Wufoo also provides easy to use options for creating dynamic questions and allows for customizable field, page, and form logic/rules.
  • We really like how easy it is to create and manage email notifications. These notifications are easy to change if internal staff shifts and notifications can also be tied to specific fields and user responses to help get the form submissions to right people as efficiently as possible.
  • Wufoo has had a cap on the total number of fields you can use per form which has been a limiting factor for us when trying to build more complex forms.
  • Wufoo does not support tabular fields or repeating fields which is a drawback since it limits the types of questions you can ask.
  • Form organization in the admin interface is a little clunky and disorganized. It would be better if there were more customized options for organizing your library of forms.
  • Wufoo has had a positive impact on our marketing department by allowing us to create and deploy forms on our websites and landing pages with significantly increased efficiency and speed.
  • Wufoo has also had a huge impact in reducing our reliance on IT support to build and deploy forms to our websites.
  • Wufoo has also empowered our marketing team to be able to try and solve our business problems through tons of integrations between Wufoo and other 3rd party systems (such as Salesforce and Zapier).
  • Customer Surveys
Wufoo is a great tool for building forms. It is especially handy for marketing and non-technical users so that you can develop and implement forms and reduce the need for technology support. We've used this tool for 5+ years and have taken on the form-creation duties for our websites and we've never looked back. With that being said, if you are looking to create a very complex form with a lot of fields and lots of field/page logic, Wufoo may not be the best tool for you and/or you may need significantly more technology support.

Wufoo Feature Ratings

Survey templates
8
Themes
8
Custom logo/branding
8
Changes to live survey
10
Question design help
9
Multiple question types
9
Survey logic flexibility
9
Response tracking
9
Data export
9
Standard reports
9
Analytics
8
Respondent restrictions
Not Rated
Access controls
7
Compliance
8