TrustRadius
No Need to Chase Results with Wufoo
https://www.trustradius.com/surveysWufooUnspecified8.297101
Jillian Straw profile photo
June 12, 2019

No Need to Chase Results with Wufoo

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wufoo

Wufoo is utilized mainly by our marketing team for sales development. When leads come in through our website they are directed to our communication channel in Slack through Wufoo. If there are times when our communication board integration is down we don't miss out on these valuable leads because Wufoo holds them all in its servers as well.
  • Allow Customized Lead generation with Demo Sign Up qualifications
  • Integrate to Slack for ease of access to the individual reps
  • Integrate into Sales Force for easier managing and tracking of these leads while not allowing duplicates through that clog the CRM.
  • There have been moments when the integrations falter for one reason or another, so accessing the information is disrupted for a few minutes or so but apart from that the information is still there and we have had no real issues with the platform. It's simple and straightforward.
  • It has managed to organize hundreds of hot leads so that they are easy to contact
  • When our parameters changed for who qualified, it was easy to change the information provided in requests.
  • Creating surveys for our current clients was easy and straightforward.
We use them in conjunction with each other. The ability to have multiple technologies work together is what we look for in (and as) a SaaS platform. The best in class is always more beneficial than having one all-in-one solution. In the antiquated days of the past there would be someone manually going through demo requests and now we have it all automated and at our finger tips.
  • Customer Surveys
  • Research Studies
If you are running a website and have multiple forms available for people to fill out and need an easy way to manage these requests, the use of Wufoo and it's integrated partners is incredibly useful. If you're only using, say, a chat bot to set demos then it wouldn't really be a fit. But if you're trying to access information over multiple platforms Wufoo is integrated with the major leaders in the industry. I.E. Slack and Salesforce among others. It is easy to download a report of leads generated and reconcile them within your CRM.

Wufoo Feature Ratings

Survey templates
8
Themes
8
Custom logo/branding
8
Changes to live survey
9
Question design help
9
Multiple question types
9
Survey logic flexibility
9
Response tracking
8
Data export
8
Standard reports
9
Custom reports
7
Analytics
8
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
9
Compliance
9