Item: Xactly Incent
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Our organization uses Xactly Incent to manage the Variable Compensation process. This includes all workflow routing to employees with VC plans, employees accepting/signing those plans, management approval of plans, company communication of results and payouts, etc. Historical tracking with routing and approval dates and timestamps is also provided to employees.

Pros and Cons

Easy approvals through on-screen clicks in the proper fields.
Clear availability of historical tracking information.
Good on-screen cues for any To Do's.

In the Document Management List, you have to click on the View icon - the entire row should be clickable for the View action, not just the icon.
I see no way to select a single item in my Document Management List, and then Download that. Clicking Download only seems to be for All items.
After performing a Search, that yielded, say, 2 items - I see no way to easily refresh to the full list again. I click the browser refresh and it takes me all the way back to top-level navigation, which is a pain.

Return on Investment

Positive impact of efficiently handling all Variable Compensation Approvals in a matter of minutes.
Positive impact of being able to digitally sign instead of having to deal with hard copies.
Positive impact of email notifications to keep approval workflows top of mind and ensure all employees' plans are routed, accepted, approved within deadlines.

Xactly Integrations

The only integration I am aware of, given my specific usage of the tool, is email notifications through Microsoft Outlook.

Key Insights

Do you think Xactly Incent delivers good value for the price?

Not sure

Are you happy with Xactly Incent's feature set?

Yes

Did Xactly Incent live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Xactly Incent go as expected?

I wasn't involved with the implementation phase

Would you buy Xactly Incent again?

Yes

Likelihood to Recommend

Xactly Incent is actually very well suited for the types of functions that I must perform in my daily job. I like the way I receive email notifications and know I have things to take care of in the tool. The ability to digitally sign Variable Compensation plans is very good instead of having to print hard copies, signing, and then having to convert hard copy to digital. The tool providing us with the ability to pull up previously approved plans, see the dates plans were approved/routed is extremely handy. All of the things that I require are accounted for in the tool.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Digitally signing forms.
Initial search and results.
Reviewing historical information.

Xactly Incent is Exactly what's needed for VC processing

Overall Satisfaction with Xactly Incent