Xero Review
July 28, 2017

Xero Review

Andrew Van Horn | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Xero

It is being used across the entire company. The program allows for easy access to invoicing from mobile phones for employees in the field and it also enables automatic updating across the platform. Another feature that we have found to be incredibly useful is the unlimited users without any additional fees. These allow for great expansion with the business.
  • Unlimted users with permissions.
  • Live updating for everyone logged into the system, each user can log in and not kick any other user off.
  • It also makes reconciliation a breeze with your bank statements which enables faster noticing of trends and better financial reporting.
  • The phone app although good could be made to have more functions and bit more user-friendly.
  • Depending on the bank, the automatic bank feeds sometimes do not work the way they should.
  • Doing mass actions could also be done easier. The current process can be a bit confusing.
  • The batch action feature can be a bit confusing to use.
  • The program has enabled us to better streamline all of our invoicing and billing.
  • The rules feature for reconciling transactions has also allowed us to greatly reduce the amount of time spent reconciling accounts which increased our profit margin on each account.
  • Some clients are not willing to transfer over to a new accounting platform which has made it harder on a few occaasions to bring a new client on board.
Xero is a far better program than any of the QuickBooks programs. It is free from constantly being advertised to and offered other programs from Intuit. It also has a much smoother interface that works faster than the Quickbooks programs that I have used. I also have recommended all of my clients to switch over to Xero.
Xero is well suited for businesses that have multiple people in the field making sales because each one can create quotes and invoices on the spot in a short amount of time. This can streamline orders and make the business run more efficiently. It could be less appropriate for a company that needs a computer based program instead of a web based one.

Xero Feature Ratings

Accounts payable
8
Accounts receivable
9
Cash management
10
Bank reconciliation
10
Expense management
8
Time tracking
6
Fixed asset management
6
Multi-currency support
8
Multi-division support
10
Regulations compliance
10
Electronic tax filing
Not Rated
Self-service portal
8
Global Financial Support
7
Primary and Secondary Ledgers
9
Intercompany Accounting
10
Localizations
10
Journals and Reconciliations
10
Enterprise Accounting
8
Configurable Accounting
9
Centralized Rules Framework
8
Standardized Processes
9
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
9
Manufacturing module
Not Rated
Pricing
7
Order entry
6
Credit card processing
Not Rated
Cost of goods sold
9
Order Orchestration
Not Rated
End-to-end order visibility
9
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
9
Standard reports
10
Custom reports
10
API for custom integration
10
Plug-ins
10
Role-based user permissions
10
Single sign-on capability
10