Great payroll solutions
September 14, 2021

Great payroll solutions

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

Xero is used by all staff in New Zealand for timesheet keeping, payslip generation, leave entitlements, tax collection, and to share all information straight to the accountant firm.
  • Timesheet keeping.
  • Managing leave requests.
  • Storing payslips.
  • Managers seem to struggle updating personal info.
  • Enables staff to track time worked.
  • Reduces errors in timesheet reporting.
  • Makes tax collection easier.
I feel that the issues our company has from time to time are more user issues rather than the software itself. All of the aspects I have used personally seem to function as one would expect them to. Overall, Xero is a good solution for SMEs, so I would recommend it.
The ability for all staff who are working remotely to use the system, as well as for all information recorded to go straight to our accountant firm makes Xero a great option for us. Access is very easy. Whether that's from the individual employee level, the accountant, or the payroll team, all is good.
As far as I am aware, we didn't have any teething issues when we implemented the use of Xero about three years ago. Therefore, my conclusion is that it was straightforward enough.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Xero go as expected?

I wasn't involved with the implementation phase

Would you buy Xero again?

Yes

It seems that our managers often struggle when it comes to updating personal info, such as changing tax codes. Also, it seems Xero doesn't retain the correct amount as many receive a bill at the end of the financial year. Other than that, it seems to do the job well enough.

Xero Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
10
Fixed asset management
Not Rated
Multi-currency support
8
Multi-division support
8
Regulations compliance
10
Electronic tax filing
9
Self-service portal
9
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
10
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
9
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
10
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
10
Reimbursement management
Not Rated
Dashboards
10
Standard reports
10
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated