Xero, Essential Software for Small Businesses.
Updated July 20, 2022

Xero, Essential Software for Small Businesses.

Andrew Saliba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

We use Xero, and its associated products eg Hubdoc, for all our bookkeeping and accounting needs. We have been doing so going on for 5 years. We have multiple accounts for different entities but also use profit centres in Xero to manage multiple sites within one entity. Our accountant and a large portion of our suppliers also use Xero making things even easier.

Pros

  • Payroll
  • Reporting
  • Bank feeds
  • Batch payments

Cons

  • Reports are constantly changing
  • There are duplicate reports and the difference is unclear.
  • Random bugs
  • Time saved
  • Improved admin QoL
  • Improved financial accessibility
Takes a bit of training but once you get it it’s very simple and intuitive. As I mentioned earlier updates can throw a spanner in the works but only from a Ux perspective. It looks different and things are in new places but the background functionality remains the same. Support has always been able to assist with issues.
Not sure what this means. Have never used whatever this question refers to.
I’ve not integrated Xero with any other programs etc if bank feeds count as an integration then that has been excellent.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

Kounta, Dext Prepare (with Receipt Bank), Hubdoc
In hospitality, we have a large number of bank transactions, both revenue and expenses. Xero bank feeds make it easy to keep on top of such a large number of weekly transactions. It also helps in making sure suppliers get paid on time and also ATO reports are submitted in a timely fashion. Bank feeds are the best!

Xero Feature Ratings

7.6
Accounts payable
8
Accounts receivable
7
Cash management
1
Bank reconciliation
10
Expense management
5
Time tracking
Not Rated
Fixed asset management
8
Multi-currency support
Not Rated
Multi-division support
9
Regulations compliance
9
Electronic tax filing
9
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
9
Localizations
Not Rated
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
1.0
Inventory tracking
1
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
9.5
Pay calculation
10
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
9.0
Dashboards
9
Standard reports
9
Custom reports
9
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
9.0
Role-based user permissions
9
Single sign-on capability
9

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