Item: Xero
Rating: 10
Author: Andrew Saliba

Use Cases and Deployment Scope

We use Xero, and its associated products eg Hubdoc, for all our bookkeeping and accounting needs. We have been doing so going on for 5 years. We have multiple accounts for different entities but also use profit centres in Xero to manage multiple sites within one entity. Our accountant and a large portion of our suppliers also use Xero making things even easier.

Pros and Cons

Payroll
Reporting
Bank feeds
Batch payments

Reports are constantly changing
There are duplicate reports and the difference is unclear.
Random bugs

Return on Investment

Time saved
Improved admin QoL
Improved financial accessibility

Usability

Takes a bit of training but once you get it it’s very simple and intuitive. As I mentioned earlier updates can throw a spanner in the works but only from a Ux perspective. It looks different and things are in new places but the background functionality remains the same. Support has always been able to assist with issues.

Cloud Costs

Not sure what this means. Have never used whatever this question refers to.

Ease of Integration

I’ve not integrated Xero with any other programs etc if bank feeds count as an integration then that has been excellent.

Key Insights

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

Other Software Used

Kounta, Dext Prepare (with Receipt Bank), Hubdoc

Likelihood to Recommend

In hospitality, we have a large number of bank transactions, both revenue and expenses. Xero bank feeds make it easy to keep on top of such a large number of weekly transactions. It also helps in making sure suppliers get paid on time and also ATO reports are submitted in a timely fashion. Bank feeds are the best!

Xero, Essential Software for Small Businesses.

Overall Satisfaction with Xero