Great product, easy to use and user focused.
January 19, 2024

Great product, easy to use and user focused.

Kevin Atton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

I use this alongside and on behalf of a number of clients, for management accounts, VAT returns and to a lesser extent wages.

Xero offers a solution across the entire spectrum of accounting this being bookkeeping, wages, VAT, management accounts. There are a wealth of reports to assist and guide.

I'd say xero offers a solution that's built for the user and thus assists even those that don't (and have no desire to!) understand accounting in its full detail.
  • Reporting
  • Assisting the user
  • Making transactions easy
  • Bank Feeds
  • Lock dates
  • Year end procedure
  • More advanced aged debtor reporting
  • A relatively low cost solution
  • No large upfront cost
  • Numerous import options to allow for migration from other packages
  • Quick, reliable reporting
  • No issues with bugs, downtime etc
Xero's whole build is very much user driven and therefore it assists and guides you across each process with quick and easy links to raise a sales invoice, enter a purchase invoice, create a VAT return. Matching bank payments and receipts is an easy process with xero suggesting links based on values and can then be matched with one click.
There are no upfront or hosting costs and this also means the software is available at any time, any where on any device. There is also sufficient security to allow you to feel (and for it to be) safe, as there are two factor logins on any new devices. Again for easy you can allow common devices for 30 days to speed up the login process.
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Xero is very much a market leader and is at a sensible cost point. It offers a wealth of functionality with all accounting features coming as standard. It's easy to add bolt ons such as payroll at any time.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

Xero is well suited to owner managed businesses from small one one bands to SME's. It helps to minimise the burden of day to day transactions with the bank feeds option and gives the user a degree of comfort when the bank in reconciled that all transactions are entered.

It's also built in such a way that the user doesn't need to understand the finer details of the accounting treatment, it's built to assist and walk through the user although some of the terminology is a little American with receivables and payables etc.

Xero Feature Ratings

Accounts payable
9
Accounts receivable
8
Cash management
9
Bank reconciliation
9
Expense management
7
Multi-currency support
5
Regulations compliance
8
Electronic tax filing
10
Self-service portal
8
Global Financial Support
7
Dashboards
10
Standard reports
9
Custom reports
8
Plug-ins
7
Role-based user permissions
9