Zabbix 2.4 in a fairly large environment
Anonymous | TrustRadius Reviewer
December 01, 2015

Zabbix 2.4 in a fairly large environment

Score 10 out of 10
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Overall Satisfaction with Zabbix

Zabbix is used to monitor about 5000 network devices, 1000 servers and other services totaling 8000 hosts. Our IT department is deploying Zabbix to replace older monitoring services, to expand and modernize monitoring and alerting. Alerting is being automated and alerts are to be distributed to the responsible parties and even automate recovery where possible. Zabbix also stores a lot of useful "normal state" performance metrics for reference during problems.
  • Supports many different devices and server platforms
  • Customization of alert thresholds and notification actions
  • Automatic resolution of problems via remote commands
  • High level management always wants a "dashboard", while Zabbix can provide several different views, there seem to be third party products to provide alternatives. Maybe a best of breed dashboard could be added to the base product.
  • Zabbix performance largely depends on the performance of the underlying database, it takes planing and good infrastructure to support large environments.
  • It is possible to break things accidentally when making configuration changes, using Update when you meant to Clone, maybe a few strategic "are you sure you want to change this" prompts would help.
  • A 5 year "Linux team only" implementation leveraged automatic recovery scripts to eliminate a huge number of off hour wake-up tickets. Many problems were detected and automatically remediated before the old monitoring system ever detected the problem.
  • The ability to monitor almost anything you can imagine and script.
  • Quick one-off items and triggers can be deployed in a crisis.
  • Leveraging Puppet and The Foreman for server build and Zabbix for monitoring made it possible for system administrators to go from supporting about 40 servers each to 120 or more.
The choice was made about 6 years ago, but nothing recent has called that into question. I don't really remember the details of the original choice.
Zabbix is probably less powerful when dealing with Windows server, but that could just be our platform knowledge.