The Best!!! Awesome Features! Superb Customer Experience!

Ziflow is used primarily for proofreading in our organization. I have recently recommended Ziflow to our Marketing and Digital department for use in checking websites and videos. We are a large company with over 400 employees, located in 21 territories in the Caribbean. One of our main tasks is the production of 22 Publications each year in varying sizes. When the Covid Pandemic started, the need to adapt to the changing circumstances and saw the need for a more flexible, safe, and more innovative way of doing our quality assurance checks across various departments and territories. We assessed multiple competitors, and Ziflow was the most outstanding available that met all our needs. Ziflow solved the problem of not putting our team in a physical space and risking health. Ziflow enabled the team to be more efficient. Ziflow saved our company a ton of money! Hands down, Ziflow was the best! Money Well Spent! Without Ziflow our organization simply would not be able to complete proofing as quickly as we do now.

Before Ziflow our process was very tedious and prone to errors. Using a combination of emails and printing out of paper and passing it around several times before approval is done. Ziflow made the process 100% simpler. With Ziflow, we are able to avoid version conflicts, it is web-based and allows multiple persons to work on one file at the same time. and see comments in real-time. Signing off is now a breeze!

Ziflow has simplified our approval process, we are now 100% digital, with no more paper or emails that either get overlooked or lost. Ziflow features that helped us the most: Markup or annotation - this is flexible and visible to all users making the process more transparent Comments - Comments are real-time. again making the process transparent and easy collaboration The notification feature allows the team to get updates and have the option to choose how often they do. Side by Side compare - With the version management feature we are able to track changes and auto compare User Grouping - We are a large company that is across different countries, having the ability to set up user groups helped us tremendously. This was a one-time setup that saves us time when sending a project for review to multiply contributors' permissions - the ability to set proof permissions allows control on who makes the final decision. Ziflow is cloud-based and secure and allows managers to check the status of each project.

We have an Enterprise version of Ziflow, however, we also received the same awesome support when we had the individual license. They have proved to be very customer-centric.

I had an upload that kept failing, contacted the bot on screen and got a response within a minute. The CSR was professional we took the matter to email and within 30 mins it was resolved.