Does the job pretty well, minimal complaints
Updated February 27, 2024

Does the job pretty well, minimal complaints

Arpit Jain | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Zoho Analytics

Problem - data reporting was not synced across the org with multiple teams using ~100 tools. Zoho Analytics is able to plug into data of different systems and provide a better and a singular view of those different data sets.
  • Connecting to different systems
  • Dashboarding
  • Reporting views - pivots, csv, excel, SQL queries
  • Overlapping workspaces - currently only one workspace can be linked to an existing data source.
  • Emailing reports - there is a feature but Zoho emails don't land up in inbox.
  • Visibility - good impact
  • Unified views - good impact
  • ROI - not sure in particular
Easy, definitely. I did not use any analytics tool except excel before this. And especially with the pivot type interface, this becomes very easy to generate views that would otherwise be done on Excel.
Not used statistical analysis, but definitely. The product is able to take in large data sets and give out reasonable information.

Do you think Zoho Analytics delivers good value for the price?

Not sure

Are you happy with Zoho Analytics's feature set?

Yes

Did Zoho Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Analytics go as expected?

I wasn't involved with the implementation phase

Would you buy Zoho Analytics again?

Yes

Well suited for modern systems definitely, with open architectures which allow you to access data using APIs or the cloud. The more native a system is, the less likely it is that you would be able to connect it to Zoho Analytics.

Zoho Analytics Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
7
Drill-down analysis
10
Formatting capabilities
8
Report sharing and collaboration
9
Publish to Web
9
Publish to PDF
9
Report Delivery Scheduling
6
Pre-built visualization formats (heatmaps, scatter plots etc.)
6
Location Analytics / Geographic Visualization
Not Rated
Predictive Analytics
Not Rated
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
8
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
REST API
8
iFrames
8

Using Zoho Analytics

5 - Finance team uses it to store older transactions which were exported from an old legacy system
HR team uses it to retrieve those transactions in cases of disputes
Other data teams ocassionally use it, again, to retrieve old information that we took out of our legacy system in cases of discrepancies that arise in the newly migrated one.
2 - Data Analysts are pivotal in aiding users to comprehend their data effectively in Zoho Analytics. They boast robust analytical prowess, excel in data visualization, and demonstrate proficiency in extracting insights from intricate datasets, specially when we require to join multiple tables / views. Individuals skilled in software engineering and development are essential for the upkeep and advancement of the Zoho Analytics platform. Their responsibilities encompass studying native data streams and adding them as a continuous stream to zoho analytics to be used as source data for reporting.
  • Store back up
  • Retrieve back up
  • Analyze cross functional data sets
  • Maybe not innovative but the best value addition was to take an offline database from a legacy system and start to report out cross functional dashboards
  • Emailing those reports with filters and alerts
  • we used zoho analytics dashboard as an iframe in another tool to provide an even more 360 degree view
  • we could connect it to more systems in our organization to create more multi dimensional views
  • we might be able to create custom fields and custom tables to be used with existing tables
  • we are not using real time data feeds. like a 1-s or 5-s feed. Maybe we could do that to create real time triggers.
Usefulness: I find Zoho Analytics highly useful for our data analysis needs. Its features, such as data visualization, reporting capabilities, and integration options, greatly aid our business and analytical processes.
Ease of Use: The platform is user-friendly and intuitive, making it accessible to users with varying levels of technical expertise.
Reliability: We trust Zoho Analytics to deliver consistent and reliable performance. The platform's stability and uptime contribute positively to our overall experience.