Overall Satisfaction with Zoho CRM
I use Zoho in all aspects of my organization and I love it. I use Zoho CRM, Books, Campaigns and Sites. I have also used Zoho Project. I love the affordability and the massive amounts of functionality at the fingertips of small businesses like mine.
- Highly customizable. They let you change the CSS in Zoho Sites! Zoho CRM is highly customizable and just has amazing functionality.
- Zoho Systems integrate very well together so you can pick and choose which tools match your business needs and put them together.
- Zoho is always rolling out new functionality. Just yesterday they rolled out integration of Zoho Books with Square as a payment receiving application. I am delighted.
- I can't see any weaknesses for the value for the money.
- I am able to do my own books and run the reports I need to run my business. This has put a lot of power in my hands.
- I have started using Zoho Campaigns for email marketing and I am getting some interest in my services.
I haven't used any other products.