Overall Satisfaction with Zoho CRM Plus
Zoho CRM Plus has been used at 3D Infotech and represented a significant upgrade over other CRM options that were available at the time and that we had used. It's easy to update and make modifications to and keeps everyone on track to generate better customer relationships and sales. We use Zoho CRM to keep track of leads, customers, accounts. To manage opportunities and to maintain a comprehensive and consistent product database that allows for efficient quoting.
- Leads, contacts, accounts, opportunities.
- Products, quotes.
- Email campaigns.
- Reporting and pipeline review.
- Automated formatting of phone numbers to retain standard (xxx) xxx-xxxx for USA or +XX for international numbers.
- Better data validation.
- Better methods of grouping and suggesting products based upon group sets or recommended accessories (this would be highly beneficial).
- Faster management of leads, contacts, accounts, and opportunities.
- Organized product database and price list.
- Fast email campaigns.
Most of the time they are able to provide excellent support, on the PLUS plan support is much better than on lesser versions of Zoho CRM.
Do you think Zoho CRM Plus delivers good value for the price?
Are you happy with Zoho CRM Plus's feature set?
Did Zoho CRM Plus live up to sales and marketing promises?
Did implementation of Zoho CRM Plus go as expected?
Would you buy Zoho CRM Plus again?