Quality forms to improve / complement your services
February 11, 2019

Quality forms to improve / complement your services

Alexis Correa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Forms

This software has benefited us in that it helps us receive feedback from our clients or prospects regarding services or new proposals. It allows us to segment business opportunities. In a simple way, we can create and share forms, and it also has some predesigned forms that you can easily customize according to your needs. It also allows us to embed it easily to the website.
  • Create and customize forms easily.
  • Share forms electronically.
  • Share forms by social networks.
  • Embed forms on a website.
  • You can create forms with digital signatures.
  • Statistical reports.
  • So far I have done well, I have had no problems.
  • In some cases, I would like to click on one of the registers and send an email.
  • A good idea would be an integration with Zoho Mail to create templates within the survey.
  • Positive. Initially, we thought that customers would not answer the forms, but most do.
  • Positive. If you really want to improve your service, this is an excellent way to start.
  • Positive. Whenever we have new ideas, we consult with clients.
Zoho Forms is very useful in many scenarios. If you want to keep active in requesting information from customers then this software is an excellent alternative. It is very important for us to know the experience of the service offered to our customers. In the same way, this allows us to share these experiences.

Zoho Forms Feature Ratings

Changes to live survey
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Respondent restrictions
10
Access controls
10