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Zoho Forms

Zoho Forms

Overview

What is Zoho Forms?

Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Changes to live survey (8)
    10.0
    100%
  • Multiple question types (8)
    10.0
    100%
  • Response tracking (8)
    10.0
    100%
  • Survey logic flexibility (8)
    9.0
    90%
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Pricing

View all pricing

Free

$0

Cloud
per month

Basic

$10

Cloud
per month

Standard

$25

Cloud
per month

Entry-level set up fee?

  • $10 per month
    Optional
For the latest information on pricing, visithttps://www.zoho.com/forms/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

How-to track partial entries & form abandonment in Zoho Forms

YouTube
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Features

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

10
Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

9
Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

9.8
Avg 8.3

Survey Administration & Security

Features related to administration & security for survey tools and data.

9.6
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

10
Avg 8.1
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Product Details

What is Zoho Forms?

Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices.

According to the vendor, key benefits include:

  • A web and mobile form builder. Drag and drop fields to add them to a form.

  • Field and form rules so that users can set a spontaneous flow for a form.

  • Task assignments and approval workflows to keep productivity on the move.

  • Graphical analytics to track entries, conversion rates, and response errors.

  • Mobile apps, and offline support so that users can save data on their devices and sync them when they're back online.

Zoho Forms Features

Survey Format & Appearance Features

  • Supported: Online surveys

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Embeddable surveys
  • Supported: Site intercept surveys
  • Supported: Anonymous responses
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls

Additional Features

  • Supported: Mobile app builder
  • Supported: Native apps for iOS and Android
  • Supported: Offline form submissions
  • Supported: Email notifications
  • Supported: Customizable form templates
  • Supported: Pre-made and custom themes
  • Supported: Form and report sharing
  • Supported: Printable QR code
  • Supported: User management
  • Supported: Task assignment
  • Supported: Form analytics
  • Supported: Integrations with Zoho CRM, Zoho Support, Zoho Subscriptions and Zoho Sheet
  • Supported: Integrations with Google Docs and MailChimp
  • Supported: Interated with Google Apps
  • Supported: Data migration to Zoho Creator

Zoho Forms Screenshots

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Zoho Forms Video

Forms for mobile teams

Zoho Forms Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Wufoo, Formstack Forms, and Google Forms are common alternatives for Zoho Forms.

Reviewers rate Changes to live survey and Multiple question types and Response tracking highest, with a score of 10.

The most common users of Zoho Forms are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(59)

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
Humayun Farooqi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Zoho Forms to capture leads from our website to Zoho CRM; in the form of a contact form which is embedded with the live chat as well as in the contact us page or landing pages of different industries we provide services to. It is also being used to capture trouble tickets from our existing users which in turn initiates a ticket in Zoho Desk.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using Zoho Forms and it works well when it comes to handling surveys. From creating online forms to creating customizable surveys such as questionnaires, the software offers all that we need. In addition, it is easy to use, affordable. and easily integrates with other Zoho products. With Zoho Forms, it has been easy to gather customer feedback as well as handle some internal surveys.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Forms is being used by my organization for building client questionnaires, customized entry form creation/web design, and for gathering prospective data. It is being used across the whole organization. It addresses client details needed from every potential contact, Streamlining repetitive tasks such as gathering contact info from prospective clients and customers.
Medline Masson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At our digital marketing firm, we implement Zoho Forms to client websites and applications so they can gather customer feedback from their customers. We work with clients in just about every field from construction companies to medical practices. Zoho Forms has also helped us with capturing data from new clients who are interested in joining our firm.
Alexis Correa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This software has benefited us in that it helps us receive feedback from our clients or prospects regarding services or new proposals. It allows us to segment business opportunities. In a simple way, we can create and share forms, and it also has some predesigned forms that you can easily customize according to your needs. It also allows us to embed it easily to the website.
Jon Porreca | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Zoho Forms within our website and chat software to generate lead forms, as support forms, and as scheduling forms. So Zoho Forms works across our entire organization. Zoho Forms makes it easy to gather info from our customers/leads, and since we integrate Zoho Forms with Zoho CRM, the info collected from our forms is passed on through the correct department and workflows are triggered. It's quite slick actually, and simple!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my organization my marketing team use Zoho Forms as a marketing tool for our products and services. To collect our customers queries my marketing team create inquiry forms with the help of this tool. It is very easy to collect customers data with the use of this tool. and it works very fast which help us to save our time also.
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