Zoho Reports Review
March 07, 2016

Zoho Reports Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Zoho Reports

It is being used by the sales and analytics departments to provide access to information that is not available through the normal reports functionality of Zoho and to get easier access than through normal Zoho. We need to have reporting on different modules in a way that the reports in Zoho CRM do not support.

Pros

  • It does what it's supposed to
  • It supports different kinds of SQL
  • You can sync data on demand

Cons

  • The auto-formatting of SQL is horrible
  • It's way too hard to figure out how to give people access
  • The time it takes to sync data is incredibly variable and, at times, excessive.
If there are analytics or technical people who know SQL and are frustrated by the poor functionality of the reports in Zoho CRM, it is probably worth paying extra for Zoho Reports rather than continuing to struggle with the reports in Zoho CRM. If not, then there is no need for it.

Zoho Analytics Feature Ratings

Report sharing and collaboration
4
Publish to PDF
10
Report Delivery Scheduling
9
Multi-User Support (named login)
7
Multiple Access Permission Levels (Create, Read, Delete)
9
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated

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