A single spot for all your social media needs: Zoho Social
August 02, 2016

A single spot for all your social media needs: Zoho Social

Ermay Duran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

My brand Advance Pro Basketball utilizes Zoho Social for regular social media sharing. Over the past 3 months we have seen extreme interactivity that has been brought on by the shares that we have placed through ZS and intend on using it further in the future. As a start up in a realm where sharing our insight with a mass and a niche that usually looks at brands, it is vital that we are able to access all our social media accounts through a single touch. In this sense we definitely see high value in ZS and also highly rely on the analytics outlook it provides us as a business.
  • In recent weeks as a brand while covering FIBA Olympic Qualifying Games of Turkey we shared instant responses throughout a basketball game spanning across 40+ minutes and entirely through ZS which allowed us to be constantly on point with our followers.
  • Being able to share images as well as hashtags we were able to combine different approaches and aspects of social media.
  • The speed in which the shares were published was on point.
  • There could be more connected social media partners aside from the major 4 current partners they have.
  • While Instagram was recently added as a social media partner, is not fully usable via the ZS IOS app yet.
1 - As a startup I run point on all facets of the business currently and it falls on me to be able to share information regularly.
  • I have seen a growth in followers thanks to ZS over the span of 3 short months and even though it's the off season for basketball!
If you are looking at using a central hub to share social media points this is your tool. Flat out it's the most cost effective and presence drawing tool that blows its competition out of the water.

Zoho Social Feature Ratings

Sentiment analysis
9
Broad channel coverage
9
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
Automated routing and prioritization
10
Customer interaction histories
10
Content marketing
10
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Mobile access
10