Zoho Social--I love it!
November 11, 2016

Zoho Social--I love it!

Robin Caroll | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social is very user friendly. There is nothing to download to start....you can begin using it immediately after signing up. It's easy to use without having to go through a lot of detailed instructions. The interface is simple to understand and put to work for you.

I use Zoho Social to organize and manage my social media promotions across major social media platforms. My favorite feature is the bulk scheduler so I can schedule a month in advance and stay on top of product promotions. It's easy to upload a spreadsheet and I use multiple ones to stay organized.

Pros

  • The bulk scheduler is the key component that keeps me coming back.
  • Easy to use and very quick to set up to get working.
  • Customer service is on the ball with any questions or complaints.

Cons

  • The only thing I'd like to see is a special monthly pricing for the bulk scheduling feature itself. Other companies offer such for $4.99 a month and I'd like to see that with Zoho Social
  • As I said, I would like to see special monthly pricing for ala carte features like the bulk scheduling feature
For anyone who has multiple social media platforms and would like to schedule posts in advance, I recommend Zoho Social.

Zoho Social Feature Ratings

Sentiment analysis
9
Broad channel coverage
9
Content planning and scheduling
10
Audience targeting
9
Content optimization
9
Automated routing and prioritization
9
Customer interaction histories
9
Content marketing
10
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Campaign success analytics
10
Competitor analysis
10
Mobile access
Not Rated

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