Fantastic Social Media Tool
December 12, 2016

Fantastic Social Media Tool

Matthew Sidnell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We are using zoho social to update all of our platforms easily and with consistent content.
  • Collaboration - all team members can get involved with providing structured content
  • Information - providing an up to the minute account of what is going on with your "Brand"
  • User Interface - is very clear and easy to understand and use
  • Free Plan is very limited
  • Reports could be better
  • Reports could have more funcionality
  • It is hard to define an ROI solely for Zoho Social as we have been using multiple channels including LinkedIn direct and Facebook auto posting
  • Estimated ROI on a monthly basis would be somewhere in the order of 100 - 200% average
Zoho social is a much cheaper alternative, yet still provides the main functionality required.
[It's well suited in] any case where social media coverage is important.

Zoho Social Feature Ratings

Broad channel coverage
10
Content planning and scheduling
7
Automated routing and prioritization
8
Customer interaction histories
10
Not Rated
Content marketing
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Campaign success analytics
3
Competitor analysis
Not Rated
Mobile access
8