Easy to use!
March 03, 2020

Easy to use!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social is being used by two of our team members to schedule our social media posts across a number of networks. It helps streamline posting and provides a one-stop-shop for all social media interactions and actions.

Pros

  • Scheduling.
  • Reporting.
  • Pricing.
  • Collaborations between the team.
  • Connections with those interacting on our channels.

Cons

  • Being able to post to Instagram with a video only and not a picture.
5 - Running all aspects of the philanthropic fund raising business from management to admin to charity interaction on the ground.
  • Minimal impact the pricing is much cheaper than other systems we have looked at.
It suits our model perfectly. We are a philanthropic group so don't want to be wasting funds on expensive systems that then don't get to our intended charities. Zoho has great functionality without the expensive price tag.

Zoho Social Feature Ratings

10.0
Sentiment analysis
Not Rated
Broad channel coverage
10
10.0
Content planning and scheduling
10
Audience targeting
10
Content optimization
Not Rated
10.0
Automated routing and prioritization
Not Rated
Customer interaction histories
10
10.0
Lead generation
10
Content marketing
10
10.0
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
10.0
Campaign success analytics
10
Competitor analysis
Not Rated
10.0
Role-based user permissions & privileges
10
Mobile access
10

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