Easy tool for social media management
March 02, 2020

Easy tool for social media management

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I use Zoho Social to schedule and post updates and links to our FB page. It helps me plan the content I'm going to share to ensure links are timely and will be appealing to our current audience as well as attract new followers.
  • Ability to draft posts using the Safari extension.
  • The CustomQ and SmartQ both help with efficiency and efficacy.
  • Confusing UI.
  • Facebook post previews are lacking.
  • Has built quality engagement on our Facebook page.
  • Helped me build a consistent voice.
I've tried Hootsuite, Sprout Social, SmarterQueue and the Facebook Page manager to schedule posts in the past. SmarterQueue was by far the most helpful to me but was also more money than I wanted to spend on social media scheduling. Zoho social feels a bit more antiquated but is definitely the most affordable.
Zoho Social makes it easy to manage social media content and analytics. It is great for a small business or someone like me who manages every aspect of the business and can't dedicate too much time to social media.

Zoho Social Feature Ratings

Sentiment analysis
7
Broad channel coverage
Not Rated
Content planning and scheduling
7
Audience targeting
Not Rated
Content optimization
6
Automated routing and prioritization
Not Rated
Customer interaction histories
6
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Twitter
Not Rated
Facebook
5
LinkedIn
Not Rated
Google+
Not Rated
Instagram
Not Rated
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated