Great Platform For Startups and larger organizations alike
December 04, 2020

Great Platform For Startups and larger organizations alike

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Big fan of Zoho Social + have implemented within our infrastructure :). One of the best social management platforms I have used thus far.

Would highly recommend to any executive looking to implement social management within their team.

Pros

  • Great UX/UI
  • Role Assignment
  • Accurate Data Grab

Cons

  • Additional social platform connection
  • ROI - Efficiently monitor social campaigns + contest
Hootsuite - unfortunately have lost their original ways

Do you think Zoho Social delivers good value for the price?

Not sure

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Great Product, and was super impressed by their quick customer service via chat
Had a very impressive customer service that really left myself with a great impression
Great for companies that are looking to scale - customer services is speedy when running into problems

Zoho Social Feature Ratings

10.0
Sentiment analysis
10
Broad channel coverage
10
10.0
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
10.0
Automated routing and prioritization
10
Customer interaction histories
10
10.0
Lead generation
10
Content marketing
10
10.0
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
10.0
Campaign success analytics
10
Competitor analysis
10
10.0
Role-based user permissions & privileges
10
Mobile access
10

Comments

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