Zoho Social is One of the Best Platforms Out There
December 04, 2020

Zoho Social is One of the Best Platforms Out There

Kesha Phillips | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We're currently using Zoho Social to aid in social media planning and automation.The analytics and reporting are robust and have absolutely filled a void that was missing within our marketing department. Automating our marketing campaigns through Zoho Social has really allowed us to be more efficient in maintaining cohesive brand identity across multiple networks. Because of this we've seen an increase in engagement and exposure given the consistency and timeliness of posts.
  • Reporting
  • Automation
  • Great UX
  • Easy to learn and use
  • Would love to be able to see previously posted content via calendar view
  • Increased efficiency
  • Increased engagement
Better than the competition when it comes to reporting and analytics.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Great product for a solo social media manager or full marketing team. I highly recommend.
Their timeliness and knowledge of support staff is fantastic.
Perfect for companies looking to streamline their social media planning and automation abilities as well as reporting and analytics.

Zoho Social Feature Ratings

Sentiment analysis
8
Broad channel coverage
10
Content planning and scheduling
9
Audience targeting
8
Content optimization
9
Automated routing and prioritization
9
Customer interaction histories
9
Lead generation
9
Content marketing
8
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
Campaign success analytics
7
Role-based user permissions & privileges
Not Rated
Mobile access
10