Great tool
November 23, 2021

Great tool

May Emmerich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I carried out a study testing out various apps including Hootsuite, Sendible, Planable, and Preview and Zoho Social was by far the best tool I tested. The app offers great integrations such as analytics, streams, and lead management, all at a great price. The other apps were extremely costly for fewer tools and integrations. We required a cost-effective tool that would be functional and consistent, and Zoho Social was the only tool that provided us with that.
  • Schedule content
  • Analytics
  • Streams
  • Lead management
  • Cost-effective subscription
  • Approvals
  • CRM
  • Audience
  • Content editing.
  • Instagram Reels, stories and carousels.
  • Time Management
  • ROI
  • Lead Management
  • Consistency
Not as functional as I would have liked. Posts took a while to upload and sometimes wouldn't even post despite being scheduled. The app was costly and although there were other features in the Hootsuite sphere, the actual tool itself was not as functional as I expected, especially for the price it cost.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Really simple to use and easy to visualize content calendar. It would be good to have an editing feature on the app.
Great customer service - quick to reply and very helpful
As the Social Media Executive for my company, I require a reliable and functional scheduling app. Zoho Social is the most reliable one I have tested and has been incredibly well suited to my role.

Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
9
Audience targeting
7
Content optimization
9
Automated routing and prioritization
Not Rated
Customer interaction histories
10
Lead generation
8
Content marketing
10
Twitter
Not Rated
Facebook
10
LinkedIn
10
Google+
10
Instagram
6
Campaign success analytics
9
Competitor analysis
7
Role-based user permissions & privileges
10
Mobile access
10