Zoho for the Win!
April 25, 2023

Zoho for the Win!

Kristen Wojtkowiak, MBA, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I was searching for a tool to streamline my social media posts. I looked at all of the big names and found them to be too expensive for a new company with little revenue. I found Zoho and started on a free trial. It has been AMAZING! Posting across all of my social media accounts at one time is such a time saver and has expanded my reach as a business owner exponentially! I am extremely happy with Zoho.
  • Posts to multiple social media channels at once.
  • Allows scheduled posts and even recommends high traffic post schedules.
  • Includes a bank of free images to use with your posts.
  • I have no suggestions. I am extremely happy with this tool.
  • Zoho helped me sign my first client.
Facebook Business Manager is nice but only addresses posting across Facebook and Instagram.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

It is easy to set up Zoho social and use it on a regular basis.
I have not needed to contact support.
I have already recommended Zoho to other small business owners. It may be more difficult for a large corporation to handle social media traffic through this tool but for small to medium size businesses, it is perfect.

Zoho Social Feature Ratings

Sentiment analysis
10
Broad channel coverage
10
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
Automated routing and prioritization
10
Customer interaction histories
10
Lead generation
10
Content marketing
10
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
Campaign success analytics
10
Competitor analysis
10
Role-based user permissions & privileges
10
Mobile access
10