Decent software to help save time
April 25, 2023

Decent software to help save time

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social helps me to keep track of social media posts, and be able to respond timely to stay engaged with my potential clients. Rather than having to go to multiple platforms to be aware and stay on top of my social media presence, Zoho Social puts it right at my fingertips. This greatly helps me to keep on top of my social marketing, and saves me valuable time that I can use elsewhere.
  • Notifies me when I receive a social media interaction.
  • Helps me to schedule content on a regular basis.
  • Allows me to view, at a glance, what my social media posting calendar looks like.
  • Perhaps additional integrations with other platforms, such as my Wix and Squarespace sites or my practice management software.
  • It has helped me to free up time for other practice management functions. I probably spend 3 hours less a week by working with Zoho Social.
  • It has lowered my monthly costs compared to Office 365.
Semrush is very complicated and very expensive. Wix is too simplistic and not enough customization.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

It does what I need.
At times a bit cumbersome and delayed.
If you want an office suite that can do a majority of what a small business needs, at a lower cost than Office 365, this may work for you.

Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
10
Audience targeting
8
Content optimization
8
Automated routing and prioritization
9
Customer interaction histories
Not Rated
Lead generation
Not Rated
Content marketing
9
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
8
Mobile access
8