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The best social media platform for SMB!
April 02, 2024

The best social media platform for SMB!

Nathan Araujo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We use Zoho Social to schedule, run, and manage our social media profiles and accounts.
  • Scheduling
  • Customizing posts
  • URL Shortening
  • Reports
  • Dashboard
  • More detailed reports
I used Agorapulse and liked that platform but the value at Zoho Social is much greater! It was half the cost and provided all the same features that I use to manage my company.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

I own a small business recruiting firm and this is by far the best platform I have used to manage my social media. It makes it easy and convenient, it is super afforadable, and it is very intuitive. It makes going through the process of posting and viewing statistics super easy and it is engaging.

Zoho Social Feature Ratings

10.0
Sentiment analysis
10
Broad channel coverage
10
10.0
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
10.0
Automated routing and prioritization
10
Customer interaction histories
10
10.0
Lead generation
10
Content marketing
10
10.0
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
10.0
Campaign success analytics
10
Competitor analysis
10
10.0
Role-based user permissions & privileges
10
Mobile access
10