My experience with Zoho Social as Business owner
September 20, 2024

My experience with Zoho Social as Business owner

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Since I started using it, my social media management has improved significantly. The planning and scheduling are a breeze, the analytics are super detailed, and interacting with followers is much easier. The automation has saved me valuable time. Definitely a tool worth having!

Pros

  • Efficient Organization
  • Simplified Interaction
  • Detailed Analytics

Cons

  • Smart Automation: The ability to automate tasks, like sending welcome messages and recurring posts, has saved me a lot of time and effort.
  • Time saving, and productivity.
My time is money and with Zoho Social I'm saving lots of time
  • Microsoft Cloud for Nonprofit (discontinued)

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Since I started using it, I’ve noticed a significant improvement in my productivity and campaign management. The intuitive interface and planning features have allowed me to schedule posts in advance and maintain a flawless editorial calendar. I’ll never miss a timely post again! The reports and insights are incredibly detailed. I now have a clear view of what type of content is performing best and how my followers are engaging. This helps me adjust my strategy in real time.

Zoho Social Feature Ratings

10.0
Sentiment analysis
10
Broad channel coverage
10
10.0
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
10.0
Automated routing and prioritization
10
Customer interaction histories
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Not Rated
Twitter
Not Rated
Facebook
Not Rated
LinkedIn
Not Rated
Google+
Not Rated
Instagram
Not Rated
Not Rated
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated

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