A Welcome App!
January 16, 2025

A Welcome App!

Mitesh Makwana | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We use it to manage multiple brands' social media posts. We use it primarily to schedule, monitor, and analyse our social media campaigns across platforms like Facebook, Twitter, Instagram, and LinkedIn. The integrated calendar and scheduling tools help us plan content in advance, while the post-preview feature lets us see exactly how our content will appear to our audience.

Pros

  • Ease of use
  • Multiple Brand Management
  • Post scheduling

Cons

  • Difficulties in connecting Telegram.
I gave Zoho Social a 9 out of 10 for usability because it’s incredibly easy to navigate and intuitive for managing social media. The interface is user-friendly, and features like scheduling, monitoring, and analytics are seamlessly accessible. It perfectly meets my needs so far, with only minor room for improvement in advanced integrations or customization.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho Social excels in scenarios requiring centralized management, such as scheduling posts across multiple platforms, monitoring real-time engagement, and generating detailed analytics for performance tracking. However, it’s less ideal for highly complex workflows involving niche integrations or advanced AI-driven content creation. However it’s very good for small to medium-sized teams needing streamlined social media management.

Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
10
Audience targeting
Not Rated
Content optimization
Not Rated
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Twitter
9
Facebook
9
LinkedIn
9
Google+
Not Rated
Instagram
9
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated

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