Great product for small business
January 23, 2025

Great product for small business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social helps us cross post with ease and manage interactions with our social contacts. It is a great tool that is very easy to get started with and use. The free trial was great and we will likely use more of the advanced features after getting to try them out.

Pros

  • Cross Posting
  • Follow-up communication
  • Social Media Management

Cons

  • Instagram integration is not quite working right for us yet.
  • Difficult to say at this time
It is very easy to jump into and start using
Zoho Social is far easier to use and much better priced.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

It is great at helping small companies manage their social media platforms and interactions.

Zoho Social Feature Ratings

9.0
Sentiment analysis
9
Broad channel coverage
9
9.3
Content planning and scheduling
10
Audience targeting
9
Content optimization
9
9.0
Automated routing and prioritization
8
Customer interaction histories
10
10.0
Content marketing
10
9.0
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
5
10.0
Campaign success analytics
10
Competitor analysis
10
10.0
Role-based user permissions & privileges
10
Mobile access
10

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