Zoho Social really helped my small business!
February 08, 2025

Zoho Social really helped my small business!

Zachary McCarter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social has made it very easy to manage my accounts and made my whole process significantly more efficient. The app is a great resource for content creators and I would recommend this to anyone looking to expand their content to a broader audience in an easy to use and understand platform. I will continue to use this application for the foreseeable future. Thank you Zoho Social!

Pros

  • Allows content creators the ability to manage their brand in one place.
  • Scheduling posts is a wonderful resource!
  • Reviewing content in one place is so helpful!

Cons

  • Their app doesn't have as many features as their webpage. That could be expanded on to allow for similar features. For example, we can't post on the same platforms as when using the web.
  • The ability to add additional social media platforms that aren't listed.
  • Zoho Social has allowed me to meet my goals of posting more social content this year. The ease of posting/scheduling is a very positive experience and saves me time!
  • The analytics that Zoho Social provides are great! I do wish it would/could provide suggestions on timing of post and I wish it allowed come content editing directly in the platform, such as adding captions and minor video edits. However, that is not a huge negative for me.
Zoho Social is easy to use and get the hang of. I will need to learn more about their engagement and analytic areas, but generally the platform is very user friendly!

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho Social is very useful for content creators who are wanting to save time when posting and interacting with content.

Zoho Social Feature Ratings

Sentiment analysis
8
Broad channel coverage
8
Content planning and scheduling
9
Audience targeting
9
Content optimization
9
Automated routing and prioritization
7
Customer interaction histories
9
Lead generation
8
Content marketing
8
Twitter
9
Facebook
10
LinkedIn
Not Rated
Google+
Not Rated
Instagram
10
Campaign success analytics
8
Competitor analysis
8
Role-based user permissions & privileges
10
Mobile access
2

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