Zoho Social Great Tool for Team based Social Media Management
March 09, 2026

Zoho Social Great Tool for Team based Social Media Management

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We use Zoho Social to manage several of our company social media platforms with our team. Zoho Social allows for strong team collaboration and approvals before making social media posts. We are very happy with our usage so far, and expect to add more team members and social media platforms.

Pros

  • Post Approval Workflow
  • Team notifications
  • Managing multiple social media accounts / platforms with a team

Cons

  • Would be nice to have multiple users available in the free trial.
  • Allows us to scale social media with team based approach
I haven't had many problems using Zoho Social at this point.
  • GroupTweet (discontinued)
We used TweetDeck in the past. Zoho Social is a more complete product with more social media platform options.

Do you think Zoho Social delivers good value for the price?

Not sure

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Managing our company Twitter / X account has been good. We are just starting to use it with TikTok.

Zoho Social Feature Ratings

Sentiment analysis
7
Broad channel coverage
8
Content planning and scheduling
8
Audience targeting
6
Content optimization
8
Workflow management
9
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Twitter
9
Facebook
Not Rated
LinkedIn
Not Rated
Google+
Not Rated
Instagram
Not Rated
Campaign success analytics
Not Rated
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
8
Mobile access
Not Rated

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