My great experience with Zoho Social
March 10, 2026

My great experience with Zoho Social

Alisha Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social is the best apps I have discovered for social media analytics The detail is insane and the value is tremendous . Notifications in realtime of comments and messages to mimic social media notifications, is a game changer. I cannot believe the detailed reports the summaries of analytics across all platforms and the ability to also post. Happy to paid for this service when the funds come available

Pros

  • notifications
  • analytics
  • reports

Cons

  • youtube in the smaller packages
  • better planning
  • better marketing
  • better research
I think the app has everything I need to engage well with my social media platforms. Only reason I gave 8 because at the moment I cannot pay for the premium version
Better free trials with Zoho. better analytics and realtime notifications from each platform. more detailed reports. overviews of all platforms at once

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

No

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

No

Would you buy Zoho Social again?

Yes

Suited best for content creators who post across multiple platforms and already paying for other services . Its less appropriate it you want to cross post for free as you cannot schedule posts on free plan

Zoho Social Feature Ratings

Sentiment analysis
5
Broad channel coverage
9
Content planning and scheduling
7
Audience targeting
3
Content optimization
3
Workflow management
5
Automated routing and prioritization
3
Customer interaction histories
2
Bulk actions
7
Lead generation
5
Content marketing
5
Twitter
8
Facebook
8
LinkedIn
8
Google+
8
Instagram
8
Campaign success analytics
9
Real-time tracking
9
Competitor analysis
5
Role-based user permissions & privileges
7
Mobile access
8

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