Why Zoom is the future of business connecting
September 20, 2017
Why Zoom is the future of business connecting
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Zoom
Zoom was being used for several reasons. Mainly as our inter-office communication tool, team communication tool and also as our mass "one-to-many" training we gave customers. We would have anywhere from 1 - 5 presenters presenting to as many as 300+ persons in a training session at one time. It was used throughout our organizations and many of our partners and vendors wanted to utilize it, so much so that we brought most training in house and would host them on our Zoom platform.
- The immediate chat to video call was used heavily in times when a chat needed to be something more. I think during budgeting where a routine question becomes a cross departmental discussion is a perfect example of how quickly and seamlessly that could be spun-up.
- The Zoom Webinar platform is so robust that we started to use it to replace our regional training, saved time and effort and saved customer their travel budget by hosting day-long training with multiple break-out sessions intermingled with general sessions, all on one platform.
- As an administrator it was easy to manage users, see realtime data on usage, capture issues, and ensure policies were being followed.
- We had a technical glitch during a meeting where we were booted out of the conference room. IT was a fairly important meeting to have that happen in. We got technical support but it took weeks to find the issue, and required our telecom tech support as well. It was never fully resolved and while it never happened again, it did lesson some leaders belief in Zooms reliability. The glitch never happened again though.
- Account rep kept pushing the Zoom Room and we made it clear we did not want to go in that direction, that became annoying.
- Zoom made it possible to increase collaboration among teams and cross functions.
- It was hard to get technology laggards to hop on as they could not get past the "where is my webex login information".
- It absolutely added a great pofessional feel to our webinar training's. They become dramatically more professional and well run. Less "everyday" and pedestrian feeling like when you use webex or goto.
DId not use zoom rooms, we only had one conference room and did not feel that it was an advantageous to sign up for it.
Zoom blows these other out of the water. There really is no comparison in my opinion.