Overall Satisfaction with Zoom
My team uses Zoom for all our online meetings now. We very often have meetings with clients online, and were looking for a simple, effective, professional system to use that would deliver high quality calls (both voice and video) and was easy to use for our clients, so they could get set up quickly on the meetings.
- High quality video and voice calls
- Easy to use and set up
- Not really any
- We now have a system that our clients are happy with using
- Less time spent trying to get connected
- No loss of signal
GoToMeeting was very long and not as intuitive for people to use, as they had to install the software on the computer and it always took 10 minutes for clients to do that, plus the audio kept going on and off, and we always had to switch between dialing in and using the computer as the audio was so poor and kept losing the connection. We had a similar experience with Skype for Business.