TrustRadius
The best in the market
https://www.trustradius.com/web-conferencingZoomUnspecified8.91160101
Stephanie Reed profile photo
September 21, 2017

The best in the market

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version

Business

Overall Satisfaction with Zoom

My team uses Zoom for all our online meetings now. We very often have meetings with clients online, and were looking for a simple, effective, professional system to use that would deliver high quality calls (both voice and video) and was easy to use for our clients, so they could get set up quickly on the meetings.
  • High quality video and voice calls
  • Easy to use and set up
  • Not really any
  • We now have a system that our clients are happy with using
  • Less time spent trying to get connected
  • No loss of signal
GoToMeeting was very long and not as intuitive for people to use, as they had to install the software on the computer and it always took 10 minutes for clients to do that, plus the audio kept going on and off, and we always had to switch between dialing in and using the computer as the audio was so poor and kept losing the connection. We had a similar experience with Skype for Business.
It's perfect for businesses who have lots of one-to-one meetings or demos for their products/platforms. We never however had a meeting with more than 3 different people connecting from different places, so for meetings with more people, so it would need to be tested if that is what you need it for.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated