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Zoom Review: "Very Powerful and Affordable Video Conferencing Toolset"
https://www.trustradius.com/web-conferencingZoomUnspecified8.8645101
Tim Colling profile photo
January 25, 2018

Zoom Review: "Very Powerful and Affordable Video Conferencing Toolset"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Other

Overall Satisfaction with Zoom

Before Zoom, we conducted our recurring client meetings with phone calls and used another (expensive) product called Join.me for screen sharing. Now we instead use Zoom for both the "meeting" part with audio and video participation by the attendees as well as for the screen sharing part of the meetings. Zoom's integration of the interpersonal part of meetings as well as the screen sharing part make it much more effective for us for such meetings. There is something more powerful in video meetings, a very human effect that helps to solidify and maintain the personal relationships that we have with our clients.
  • With Zoom we can both SEE and hear the other person(s) with whom we're communicating.
  • The screen sharing tools in Zoom make it much easier for everyone to share their screens, compared to Join.me which makes is mostly easy for the presenter to share their screen.
  • I participate in a growing number of online video "hangouts" in which many participants share ideas and help, and the tools in zoom such as screen sharing and chat tools make it easier and more effective for the participants in those group meetings.
  • Zoom's onscreen controls that appear during screen shares frequently end up being in the way. While it's not hard to move them manually with the mouse, it would be nice for there to be an option where those controls might automatically move out of the way when the mouse is moved such that it's hovering over them.
  • Zoom's video meeting capability has helped strengthen the personal bonds we have with our clients during our recurring client meetings.
  • Zoom's cost is much more affordable than the tool we used to use for just screen sharing.
  • Zoom has become somewhat of a standard for conducting multi-person webinars and web-based hangouts and chats and it's nice to already be a user and to be familiar with it and its features and tools.
So far, we have not used them to initiate meetings. We have been invited to conversations which I speculated were probably being conducted in Zoom Rooms, though. In those situations, for us as participants, we were very satisfied.
Zoom is more powerful and less expensive than any of these other tools.
Well suited: just about any meeting where the participants cannot be physically present together in one place and where there is high-speed internet access available.

Not well suited: none, except in cases where high-speed internet access is not available for video and screen sharing. Even then, though, you can conduct audio conference calls between two or more people calling in to Zoom.

Zoom Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
3
Desktop sharing
9
Whiteboards
9
Calendar integration
8
Meeting initiation
8
Record meetings / events
8
Slideshows
8
Live chat
8
Q&A
8
User authentication
6
Participant roles & permissions
6
Confidential attendee list
6