Zoom: Effective and Convenient Tool for Video Conferences and Daily Communications
April 05, 2018

Zoom: Effective and Convenient Tool for Video Conferences and Daily Communications

Tolga Özgentürk | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Zoom

Zoom allows us to make sure that we communicate internally as well as with our customer base on daily basis. It presents a variety of connection options for those who are invited from outside to connect and join the conversation. We present our SaaS product on Zoom, which can be achieved smoothly through the Screen Share option that zoom presents.
  • High quality video calls
  • Phone and mobile support for external users
  • Screen share and recording with ease
  • It could improve its UX, menus are hard to navigate
  • It could create direct integration with CRM tools and work as an extension
  • Team conference or team visibility options would be helpful
  • Zoom enables us to explain our product on detail
  • It enables our business to grow by reaching to more people
  • It allows us to keep records of important meetings.
Yes, Zoom Rooms allows us to reach a person within the company without having a different access link every time. I use a personal Zoom Room to keep up with my recurrent meetings throughout the week. It's an effective way to reach constant users and makes it easy to keep a record of important events through recording.
Zoom is suitable for having a product demonstration with customers, you can easily share a link and they would have multiple access methods on many different platforms, allowing you to share the screen and also send the recording to the customers. However for daily internal communications within the company Zoom may not be the first choice.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
8
Meeting initiation
8
Record meetings / events
10
Desktop sharing
10
Live chat
7
User authentication
8
Participant roles & permissions
9