Easily the most effective videoconferencing available for almost any purpose
September 15, 2019

Easily the most effective videoconferencing available for almost any purpose

Ho'omana Nathan Horton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

We use Zoom primarily for teaching synchronous online language courses (e.g. Research Writing for International Graduate Students). We also use Zoom for bringing in faculty and\or students who are offsite (e.g. on sabbatical or something). Although it started out being used just by the International Composition program, we ultimately got the College of Arts and Sciences to adopt Zoom as well.

Pros

  • Zoom is a brilliantly streamlined, lightweight but powerful videoconferencing solution that makes it easy for users to connect and to interact with one another in all the ways necessary for an online classroom.
  • It also makes it easy for lots of users to connect from virtually any platform.
  • In language teaching and learning, authentic face-to-face language interaction is crucial, and this software has allowed for an almost one-to-one approximation of face-to-face language teaching.

Cons

  • So far, there's very very little that Zoom could improve.
  • Scheduling can be a little bit tricky, as Zoom doesn't always integrate flawlessly with Google Calendar or Outlook Calendar.
  • Zoom has allowed us to seamlessly teach online language classes that are very similar to face-to-face language classes.
  • Zoom has also made meetings, defenses, etc. much easier, since it's often difficult to get all professors in one place.
  • Zoom is absolutely our go-to solution for remote communication, whether a brief informal meeting, or an online classroom setting.
We haven't tried Zoom Rooms yet, although it looks like an interesting and useful functionality. We just haven't yet had a need for it.
We've also used Skype for Business (formerly Lync), and frankly, Zoom blows it out of the water, for a MUCH lower price, and with much more versatility and efficiency. Microsoft Teams is a slight improvement, in my opinion, for working within the same organization, but doesn't afford as much usefulness for working with people who are not members of the organization.
I'm using this software in a graduate-level online course called Academic English for International Graduate Students. In language teaching and learning, authentic face-to-face language interaction is crucial, and this software has allowed for an almost one-to-one approximation of face-to-face language teaching. We've also used this regularly for bringing in offsite users for meetings, and it's always worked great. Frankly, again, there's very little that Zoom hasn't worked well for.

Zoom Workplace Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
7
Meeting initiation
9
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10

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